Students collaborate with a local organization to create a newcomer welcome kit. Deliverables include an interview summary, prototype pack, and a three-minute pitch. Soft skills: interviewing, empathy, and role negotiation. Facilitation: pre-brief with user stories, consent scripts, gallery-walk critique, and debrief emphasizing listening impact.
Teams assess signage and navigation on campus or in the neighborhood, producing a concise report and annotated map. Soft skills: observation, data discussion, and consensus. Facilitation: checklist for evidence gathering, roles rotation, short stand-ups, and stakeholder feedback session with clear norms, timeboxes, and respectful challenge practices.
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